Quality Score explained: How to make the most of your ads

Quality Score explained: How to make the most of your ads
Micky Weis
Micky Weis

15 years of experience in online marketing. Former CMO at, among others, Firtal Web A/S. Blogger about marketing and the things I’ve experienced along the way. Follow me on LinkedIn for daily updates.

When working with paid advertising in Google Ads, you will quickly come across the term Quality Score.

But what does it really mean? Why does it matter for your campaigns, and how can you actively work with it?

In this article, we take a closer look at what Quality Score is, why it is relevant for your digital marketing, and how you can improve it to get the most out of your advertising budget.

What is Quality Score?

Quality Score is a rating given by Google to your keyword ads in Google Ads.

It is a numerical value on a scale from 1 to 10 that reflects the relevance and quality of your ads, keywords, and landing pages.

The higher the score, the more relevant your ad is considered to be for the user.

Quality Score is not assigned randomly but is based on three core factors:

  • Click-through rate (CTR): How often users click on your ad when it is shown. A high CTR indicates that the ad is relevant.
  • Ad relevance: How closely your ad matches the keyword you are bidding on.
  • Landing page experience: How user-friendly and relevant the landing page is in relation to the ad and keyword.

Google uses Quality Score as an indicator of user experience and, in turn, as a factor in determining how much you pay for clicks.

Why is Quality Score important?

Although Quality Score does not directly control your ad placements or cost per click (CPC), it has an indirect but significant impact.

It affects Ad Rank, which is the system Google uses to determine how high your ads appear and what you pay per click.

With a high Quality Score, you can:

  • Achieve better ad placement
  • Get lower CPCs
  • Increase your return on advertising investment

In short: the better your score, the more value you get from your ad spend.

What affects your Quality Score?

As mentioned, Quality Score consists of several components. Let’s take a closer look at each of them:

1. Expected click-through rate (CTR)

This is an estimate of how likely it is that someone will click your ad.

Google bases this on historical data and compares it with how other ads perform for the same query.

To improve CTR, you can focus on more precise ad copy, stronger call to action, and clearer messaging.

2. Ad relevance

Google evaluates how well your ad actually relates to the user’s search query.

High relevance requires that your ads are closely tied to the keyword. Avoid generic ads; the more targeted you are, the better.

3. Landing page experience

A good ad won’t help much if the landing page disappoints.

Google emphasizes that users should have a good experience when they click through.

This includes fast load times, mobile-friendliness, a clear structure, and content that is relevant to the search.

How to improve your Quality Score

Improving Quality Score is a matter of continuous optimization.

Here are some concrete steps you can take:

1. Segment your ad groups

A common mistake in Google Ads is grouping too many keywords in one ad group.

Break them into smaller, more focused groups so you can tailor the ad copy more precisely.

2. Write ads that match your keywords

Use the specific keywords in both the headline and body text.

This increases relevance and improves both CTR and Quality Score.

3. Optimize your landing pages

Ensure that your landing pages reflect the message of the ad.

Use the same language and keywords, create a positive user experience, and remove unnecessary barriers to conversion.

4. Use ad extensions

Ad extensions such as sitelinks, callouts, and structured snippets make your ad more visible and informative. This can boost your CTR and ultimately your Quality Score.

5. Test and learn

Try out different versions of your ads and track what works best.

Ongoing optimization is key—not just to improving Quality Score but to achieving better results overall.

Read more about A/B split testing here.

When is it worth focusing on Quality Score?

Quality Score is especially worth working on when you:

  • Target highly competitive keywords with high CPCs
  • Experience low placements despite a high budget
  • Want to make more efficient use of your ad spend
  • Plan to scale campaigns without increasing costs proportionally

But even in smaller accounts, improving your score can make a noticeable difference.

A score that matters

Quality Score is not just a number—it’s an indicator of how your ads perform in Google’s eyes.

It influences both your ad placements and your costs, making it an essential metric in any Google Ads strategy.

By working purposefully with your keywords, ads, and landing pages, you can create a better user experience and get more value from your advertising budget.

It takes a bit of extra effort, but the payoff can be significant.

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